Privacy Policy

Zylores operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Zylores uses Shopify to power the Services we provide. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect and Process

When we use the term "personal information," we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with our Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

Contact Information

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

Financial Information

• Credit and debit card information

• Payment card details

• Financial account information

• Payment method

• Payment confirmation

• Transaction details

• Other payment-related information

Account Information

• Username

• Password

• Security questions

• Preferences

• Account settings

Transaction Information

Information about the products you browse, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous purchases and transaction history.

Communications

Information you provide when communicating with us, including customer support inquiries, complaints, or other correspondence.

Device Information

Information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information

Information about how and when you interact with or navigate through our Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You

Including when you create an account, visit or use our Services, communicate with us, or otherwise provide your personal information.

Automatically

Through our Services, including information collected from your device when you visit our website or use our Services, as well as through cookies and similar technologies.

From Our Service Providers

Including providers we engage to enable certain technologies or those who collect or process personal information on our behalf.

From Business Partners and Other Third Parties

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

To Provide, Personalize, and Improve Our Services

We use your personal information to provide our Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account notifications, processing purchases, returns, exchanges, refunds, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post product reviews, and providing you with a personalized shopping experience, including recommending products based on your browsing and purchasing history.

Marketing and Advertising

We may use your personal information to send promotional emails, SMS messages, postal mail, and display personalized advertisements on our Services or third-party websites based on your interactions with our store, including products you have viewed, added to your cart, or previously purchased.

Security and Fraud Prevention

We use your personal information to verify your identity, provide a secure shopping experience, detect, investigate, and prevent fraudulent, illegal, malicious, or harmful activities, protect public safety, and maintain the security of our Services.

If you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or any other account credentials with anyone.

Customer Support

We use your personal information to provide customer support, respond to your inquiries, fulfill your requests, and maintain our relationship with you.

Legal Compliance

We may use your personal information to comply with applicable laws, respond to valid legal requests from courts or government authorities, participate in legal proceedings, investigate potential violations of our Terms of Service or policies, and protect our legal rights and the rights of our customers.

Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

Service Providers

We may share your personal information with Shopify, vendors, and other third-party service providers that perform services on our behalf, including:

• Information technology (IT) services

• Payment processing

• Data analytics

• Customer support

• Cloud storage

• Order fulfillment

• Shipping and logistics

Marketing and Advertising Partners

We may share your personal information with our marketing and advertising partners to provide marketing services and display personalized advertisements.

For example, we use Shopify to support personalized advertising through third-party services based on your activity across different merchants and websites. Our business and marketing partners will process your personal information according to their own privacy policies.

Depending on where you reside, you may have the right to instruct us not to share your information for personalized advertising based on your activity across different businesses and websites.

With Your Consent

We may disclose your personal information whenever you direct us to do so, request it, or otherwise consent to the disclosure, including when using social media widgets, third-party login integrations, or requesting product deliveries.

Affiliates

We may share your personal information with our affiliates and other companies within our corporate group.

Business Transactions

We may disclose your personal information in connection with a merger, acquisition, sale of assets, bankruptcy, restructuring, or other business transaction.

We may also disclose your information where necessary to:

• Comply with applicable legal obligations.

• Respond to subpoenas, court orders, search warrants, or similar legal requests.

• Enforce our Terms of Service and policies.

• Protect the Services, our rights, and the rights of our customers or others.

Relationship with Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information regarding your access to and use of our Services in order to provide and improve the Services available to you.

To provide and improve our Services, information you submit through our website may be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

Additionally, to help protect, improve, and grow our business, we use certain advanced Shopify features that incorporate data and insights generated from your interactions with our store, other merchants, and Shopify's platform.

When these features are used, Shopify may process personal information collected from your interactions with our store, other merchants, and Shopify itself.

In these situations, Shopify acts as the data controller for that processing and is responsible for responding to requests regarding your privacy rights associated with such processing.

For more information about how Shopify uses your personal information and the rights available to you, please review Shopify's Consumer Privacy Policy.

Third-Party Websites

Our Services may contain links to websites or online platforms operated by third parties.

If you follow links to websites that are not owned or controlled by us, we encourage you to review their privacy policies, security practices, and terms of use.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of any third-party websites or services.

Information you voluntarily provide in public or semi-public areas—including content shared on third-party social media platforms—may be visible to other users and may be used by those third parties without limitation.

The inclusion of third-party links on our website does not imply our endorsement of those websites or their owners unless expressly stated.

Children's Privacy

Our Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined under applicable law.

If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us using the information provided below so we can delete that information.

As of the effective date of this Privacy Policy, we do not knowingly "sell" or "share" (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Information

Please be aware that no security system is completely secure, and we cannot guarantee the absolute security of your information.

Any information you transmit to us may not be secure while in transit. We recommend that you do not send sensitive or confidential information through unsecured communication channels.

We retain your personal information only for as long as necessary to:

• Maintain your account.

• Provide our Services.

• Fulfill legal obligations.

• Resolve disputes.

• Enforce our agreements and policies.

• Comply with applicable legal requirements.

 

Your Privacy Rights

Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request where permitted by applicable law.

Right of Access

You may have the right to request access to the personal information we hold about you.

Right to Deletion

You may have the right to request that we delete the personal information we hold about you.

Right to Correction

You may have the right to request that we correct inaccurate or incomplete personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of your personal information and request that it be transferred to another organization, subject to certain conditions and exceptions.

Right to Opt Out of the Sale or Sharing of Personal Information

Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information or to object to the processing of your information for purposes considered "targeted advertising" under applicable privacy laws.

If you visit our website with the Global Privacy Control (GPC) signal enabled, and where required by applicable law, we will automatically treat this as a request to opt out of the sale or sharing of personal information for the browser and device you are using.

Where we can associate your browser or device with your Shopify account, we will also apply your opt-out request to that account.

For more information about Global Privacy Control, please visit:

https://globalprivacycontrol.org/

Except for the Global Privacy Control signal, we do not respond to browser "Do Not Track" (DNT) signals.

Marketing Communications

We may send you promotional emails from time to time.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Even if you opt out of marketing communications, we may still send you transactional or service-related emails regarding your account or purchases.

Exercising Your Rights

You may exercise any applicable privacy rights through the options available within our Services or by contacting us using the information provided below.

For more information about how Shopify processes personal information and the privacy rights available to you, including rights related to data processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising your privacy rights.

Where required or permitted by law, we may ask you to verify your identity before processing your request.

You may also designate an authorized representative to submit requests on your behalf. Before honoring such requests, we may require proof of authorization and may ask you to verify your identity directly with us.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you have any concerns or complaints regarding how we process your personal information, please contact us using the information below.

Depending on your location, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.

International Data Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the appropriate UK authority, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

When changes are made, we will publish the updated Privacy Policy on this website, revise the "Last Updated" date, and provide any notices required under applicable law.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise any of your privacy rights, you may contact us using the information below:

Zylores

Phone: +1 (786) 553-5802

Email: info.Zylores@gmail.com